Through Upflow, you can accept payments in almost every currency. If your company invoices in multiple different currencies, you have 2 options to receive funds depending on eligibility in your country of operations.
The following useful terms are defined as:
- presentment currency: currency in which you invoiced your customer, and used to present the payment request via Upflow portals.
- settlement currency: currency of your bank account where you receive the payouts/deposits from your Upflow payment account.
- default currency: main settlement currency in your country of operations, for example USD in the US and CAD in Canada.
(recommended) Option 1: settle in presentment currency
If (i) your country is eligible for multi-currency settlement and (ii) you own bank accounts denominated in a supported settlement currency, you can accrue a balance in the corresponding presentment currency and pay out directly to those. For example as a Canadian merchant:
- Your customers pay in their presentment currency. No FX conversion is done and no FX fees are incurred since you can accrue a balance in the corresponding settlement currency.
- Funds collected in each settlement currency are paid out to their respective linked bank accounts. In this configuration, payouts may be subject to a small fee.
(default) Option 2: conversion to settlement currency
If your country or settlement currency is not supported, or if you don't own bank accounts in the desired settlement currency, don't worry! You can still receive payments in almost every currency via Upflow. For example as a European merchant receiving payments in EUR and GBP:
- Your customers pay in their presentment currency. FX conversion is done on-the-fly where the presentment currency is different than the settlement currency, and conversion fees are applied.
- Funds collected in your settlement currency are paid out to your bank account through the usual process.