You can use Upflow's customer portals to capture your customer's payment methods even when they have no outstanding invoices (yet).
💡 This is especially useful if you want to start collecting payment methods easily as part of your sales or onboarding motions, typically before activating services, or if you're looking for a better alternative to your existing process.
Â
As soon as a new customer is created in Upflow, provided you have enabled online payment methods, you can send them a link to their customer portal for registering a card or direct debit mandate. Their payment method will then be available for use with Autopay:
This functionality also works for existing customers with no current outstanding invoices, so you can make it easy for them to switch to online payments as part of their customer journey with your company: