Your Upflow platform is synchronized with your invoicing tool but you noticed that there is a customer whose balance isn’t correct.
Please go ahead and send us the following information (mandatory - without it, we won’t be able to process your request) to the email address support@upflow.io .
You can copy-paste the text below and fill it out directly in your email:
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Company name:
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The name of your invoicing system:
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The URL link to the unsynchronized invoice(s):
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Describe the error you are encountering "This invoice has been paid in my system however it appears as unpaid in Upflow" or "This invoice doesn’t exist in my invoicing system"
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A screenshot of the invoice marked as paid in your invoicing tool.